Shipping policy

SHIPPING POLICY

Shipping Policy (United States)

At Motion Living Homes, we aim to provide a clear, reliable, and transparent shipping experience for our customers. We specialize in affordable container homes, foldable homes, and innovative housing solutions.

We work with appropriate transportation and logistics partners to coordinate the delivery of our products safely and efficiently.

This Shipping Policy explains our shipping destinations, processing times, delivery arrangements, shipping costs, tracking information, and other important shipping details.

1. SHIPPING DESTINATION

Shipping availability may depend on the delivery location, product dimensions, transportation requirements, and accessibility of the destination.

2. SHIPPING COSTS

Shipping costs may vary depending on:

Product size and weight.
Delivery destination.
Transportation distance.
Freight and logistics requirements.
Special handling or delivery arrangements.

Any applicable shipping or delivery charges will be communicated to customers before they complete their purchase or as part of the order confirmation process.

If free shipping is offered on a specific product or promotion, the applicable shipping terms will be clearly displayed.

Additional transportation, unloading, crane, or specialized equipment charges may apply where required and will be communicated when applicable.

3. ORDER PROCESSING TIME 1-3

Once your order has been successfully placed and payment has been confirmed, it will enter our order processing stage.

Processing may include:

Order verification.
Product availability confirmation.
Preparation and packaging.
Coordination with transportation partners.
Delivery scheduling.

Estimated Processing Time: Varies by product and order requirements.

Container homes and foldable housing products may require additional preparation and logistics coordination before shipment.

Customers will receive relevant order updates when available.

4. ORDER CUT-OFF TIME

Our standard customer service hours are Monday through Friday.

Orders received outside normal business hours, on weekends, or on applicable public holidays may be reviewed on the next business day.

Because our products may require specialized preparation and freight arrangements, processing and dispatch schedules depend on product availability and transportation coordination.

5. SHIPPING AND TRANSIT TIME

Delivery timeframes depend on the product purchased, delivery destination, transportation arrangements, and availability of suitable freight services.

Estimated shipping and delivery information will be provided or confirmed during the order process whenever available.

Delivery times may vary depending on:

Delivery location.
Product availability.
Transportation distance.
Freight carrier schedules.
Weather conditions.
Road and access restrictions.
Public holidays.
Other unexpected logistical circumstances.

All delivery timeframes are estimates and are not guaranteed unless expressly confirmed in writing.

6. TOTAL ESTIMATED DELIVERY TIME 25-30

The total delivery timeframe may include:

Order processing and verification.
Product preparation and packaging.
Freight booking and transportation arrangements.
Shipping transit.
Final delivery coordination.

Because each container home or foldable home order may have different transportation requirements, an exact delivery estimate will depend on the specific product and destination.

Our team will communicate the available delivery information during the order process.

7. ORDER TRACKING AND DELIVERY UPDATES

Motion Living Homes provides order and delivery updates when available.

Depending on the transportation provider and shipping method, customers may receive:

Order confirmation.
Shipping or dispatch confirmation.
Freight or shipment reference information.
Estimated delivery updates.
Delivery scheduling information.

For large freight shipments, tracking may not work in the same way as standard parcel deliveries.

Customers may need to coordinate directly with the transportation provider or our support team to confirm delivery progress.

8. SHIPPING AND TRANSPORTATION PARTNERS

Motion Living Homes may work with appropriate freight carriers, logistics companies, and transportation partners to coordinate deliveries within the United States.

The transportation provider selected for an order may depend on:

Product dimensions and weight.
Delivery destination.
Transportation requirements.
Carrier availability.
Specialized handling requirements.

Carrier and transportation details may be provided when shipment arrangements are confirmed.

9. DELIVERY ADDRESS ACCURACY AND ACCESSIBILITY

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please carefully review your delivery information before completing checkout.

For container homes and foldable housing products, customers should also ensure that the delivery location is suitable for large freight transportation.

This may include checking:

Road access for large delivery vehicles.
Available unloading space.
Ground and site accessibility.
Local delivery restrictions.
Any required unloading equipment or arrangements.

If you notice an error in your delivery address, please contact us as soon as possible.

We will make reasonable efforts to assist with address changes before transportation arrangements are finalized. However, changes cannot be guaranteed once an order has entered the shipping process.

Additional transportation costs may apply if a delivery address needs to be changed after shipment arrangements have been made.

10. DELAYED, DAMAGED, OR MISSING SHIPMENTS

Although we work to coordinate reliable deliveries, shipments may occasionally experience delays or transportation issues.

Delays may occur because of:

Carrier delays.
Weather conditions.
Road restrictions.
Public holidays.
High transportation demand.
Operational disruptions.
Other circumstances outside our reasonable control.

If your shipment is significantly delayed, damaged during transportation, or appears to be missing, please contact our customer support team.

To help us investigate, we may request:

Your order number.
Delivery information.
Photographs of visible damage.
Shipment or freight reference details.
Relevant delivery documentation.

Our team will review the available information and coordinate with the appropriate transportation provider to provide assistance.

11. DUTIES, TAXES, AND ADDITIONAL DELIVERY CHARGES

For orders delivered within the United States, applicable taxes and other charges will be displayed during checkout where required.

Depending on the delivery location and transportation requirements, additional charges may apply for:

Specialized unloading equipment.
Crane or forklift services.
Difficult-access delivery locations.
Additional transportation arrangements.
Other services not included in the original delivery agreement.

Any known additional charges will be communicated to customers before the applicable service is arranged.

Customers should review their final order details and delivery arrangements before completing their purchase.

12. SHIPPING POLICY UPDATES

Motion Living Homes may update this Shipping Policy from time to time to reflect changes in shipping procedures, transportation arrangements, business operations, or applicable legal requirements.

Any updated version will be posted on this page.

We encourage customers to review this policy periodically.

13. CONTACT US

If you have questions about shipping, delivery arrangements, transportation, tracking, or the status of your order, please contact our customer support team.

Email: team@motionlivinghomes.site

Our team will be happy to assist with shipping-related questions and general customer inquiries.